Addiction Doctors

“Responsive, first-rate medical care for your clients.”

Addiction Doctors sets the standard for excellence in addiction and psychiatry telemedicine. Our mission is to nurture long-term sobriety by facilitating a smooth detox and early recovery experience. Excellent, responsive medical care enables patients to quickly and meaningfully engage in therapeutic clinical work so they reap more benefit from your treatment program. Our elite team of substance abuse experts provides unparalleled support to the nation’s top treatment centers and their clients.

Why should you join us?

Unrivaled Expertise

Unrivaled Expertise

Our team of seasoned addiction medicine and psychiatry professionals has decades of experience helping patients recover. As nationally recognized experts in the field, we continually refine and improve how we work with facility staff to create an optimal experience for the patient. To date, we have helped more than ten thousand people with addiction and mental illness on their journey to wellness.
Subspecialty Savvy

Subspecialty savvy

Residential and extended care (PHP/IOP) businesses are uniquely challenging. Success requires excellence in marketing, clinical care, hospitality, catering, training and retention of staff, security, compliance with state and local rules, and—of course—dealing with insurance companies. Our communication platform and documentation are specifically designed with your success in mind. Everyone benefits: when our partner facilities prosper they grow. When they grow, together we can help more people. The more people we help together, the more they tell their friends to come to the place where they turned their life around.
Detox Specialists

Detox specialists

Whether they’ve never been in treatment before or check in with bad memories from prior admissions, most clients’ number one fear is a drawn-out, miserable detox. Perfected over twenty years, our detox method is an enormous relief to our patients, smoothly easing their transition away from chemical dependence rather than the abrupt “crash” of withdrawal that can often characterize detox. Delivering this most basic promise slashes ATA departures and fosters confidence in the facility clinical staff.
Client Cantered Approach

Client-Centered Approach

Standardizing the routine tasks of medical care frees time for us to tailor care to the unique needs of your clients. We offer best-in-industry psychiatric services to help dual-diagnosis patients ultimately succeed.
Comprehensive Services

Comprehensive Services

We aren’t just a rotating group of doctors on call. From telemedicine and detox management to psychiatry, staff training, medical direction, facility expansion consultation, and compliance guidance, we offer a full spectrum of services tailored to your needs.

The Dr. Giles Method

 

At Addiction Doctors, we transform substance use disorder and mental health care using”The Giles Method.”

We understand the unique challenges substance abuse treatment facilities face in providing the best care to their clients. Our method, developed over two decades by our founder,Jason Giles, M.D., is a comprehensive approach designed to transform client outcomes and elevate the effectiveness of your facility’s clinical team.

Our method begins before your client even arrives, with the careful selection of a dedicated and highly skilled medical team. We bring together top medical providers, nurses, and an extensive support staff, each one chosen for their expertise, compassion, and unwavering commitment to excellence in our field. Your clients receive the highest standard of care from professionals deeply invested in their recovery. To facilitate communication, promote camaraderie and ensure a common fund of knowledge among all staff involved in client care, we train your care team, too. Through our Behavioral Health Tech School, a program of education, support and skills verification, your techs’ confidence and ability will soar.

The best way to avoid prematuredepartures from treatment is to anticipate them, so our first point of client contact occurs prior to their arrival. We develop a thorough understanding of a prospective client’s needs and potential challenges to screen out those who may be too ill to successfully participate in treatment. Using a sixteen-point medical, psychiatric, and substance use disorder screening tool, we are able to position the client and the care team for the best chance at a great outcome.

When your clientarrives, our team is ready to help him or her settle in on the first day. Thisfirst contact with us is a warm, supportive welcome and sets a positive tone for their stay.Fear of a miserable detox is the main reason clients avoid coming to treatment, so we make it a priority to answertheir questions and assure them they won’t suffer in our care as they transition away from chemical dependency.Alleviating anxiety dramatically lowers the occurrence of Against Therapeutic Advice (ATA) departures, and is especially important in the first days of recovery. Our focus on early and empathetic engagement ensures clients feel valued and heard right off the bat, making them more likely to stay and engage meaningfully with your clinical team.

The development of an individualized treatment plan is the heart of The Giles Method. Our approach is rooted in evidence-based practices, with each plan carefully tailored to the client’s unique circumstances. We emphasize comfort and frequent follow-up, establishing a trusting relationship that fosters a safe and supportive environment. Our continuous collaboration with your on-site team allows us to quickly identify and address any issues, ensuring client care remains seamless and effective.

Meticulous documentation is another key component. We maintain gold-standard records of every step in the client’s journey. This facilitates team cohesion and supports maximum length of stay requests made to payors. Comprehensive, clear documentation not only supports superior client outcomes but also enhances operational efficiency and team coordination within your facility.

As clients progress throughtreatment, we place a strong emphasis on education and aftercare planning. We equip clients with the knowledge and resources they need to sustain their recovery long after they leave your facility. Our robust aftercare planning includes connecting clients with alumni support networks, providing ongoing encouragement and resources to help them maintain a fulfilling, addiction-free life. For our mental health clients, we explain how their medication and behavior therapy interventions work, demystifying any complexities in their treatment plans to promote optimal outcomes.

The Method’s final step is to coordinate aftercare resources. An often-overlooked ally of the newly sober client is their hometown care team. We contact the client’s local primary care doctor to help them understand what was done for their patient, and address important aftercare issues like Suboxone maintenance, psychiatric medication refills and adjustments, and when to stop medications.

With decades of experience helping more than ten thousand patients, Addiction Doctors has a proven track record. Dr. Giles and his expert team are dedicated to elevating the standard of care in addiction treatment facilities. The Giles Method is thorough and comprehensive, and it will transform the effectiveness of your clinical care team to optimize client outcomes. Your staff will enjoy the esprit de corps thatcomes from collaborating withour experts to help clients transform their lives.

Experience the unparalleled care and commitment that define Addiction Doctors and The Giles Method. Together, we can create a brighter future for your clients and set a new standard of excellence in addiction treatment.

Join us in redefining recovery.

Our Services

Happy old male doctor physician talking, consulting patient online by webcam video call on laptop computer. Telemedicine conference virtual tele meeting. E appointment, telehealth therapy concept.

Telemedicine

Once exotic and delivered only to remote or rural patients, telemedicine is now everywhere. Since 2022, most mental healthcare is delivered via video. Let your clients experience the convenience and efficacy of video visits with our addiction medicine team. Avoiding an unnecessary commute keeps costs down, increases access to care and supports earlier intervention than an in-person visit allows. Clinical staff tell us they feel especially supported when our medical doctors and nurses offer to “hop on” a video visit while a problem is still small.
Holding hands, patient and doctor with support, empathy and care in medicine, clinic or hospital worker with woman in crisis. Doctors hand, nurse or person with kindness, solidarity or respect

Detox Management

Delivering a smooth, comfortable detox is central to our approach. Addiction Doctors’ symptom management protocols were developed by our founder and relentlessly improved with feedback from thousands of grateful patients. Our ATA/ACA rate is less than half of the national average. With safety at the fore and patient comfort paramount, a typical patient comment is, “if I’d known detox could be like this I would have come in sooner.” A smooth, safe detox sets the stage for deep connection to clinicians, which boosts success rates and fosters a robust alumni program.
Female therapist meets with patient via video conferencing

Psychiatry

Two out of three SUD patients have a concomitant mental health diagnosis. Unaddressed, relapse to substance misuse is inevitable in this population, not to mention the individual and family tolls exacted by untreated mental illness. Integrated psychiatric care is the gold standard, and we provide it conveniently by telemedicine. Of note, many insurance companies require a psychiatric evaluation within the first 72 hours. Meeting those demands is our routine practice.
Online Virtual Learning Conference Meeting

Staff Training

Behavioral technicians and medical assistants are difficult to retain. With 12-month turnover above 80% (it’s 97% at three years!), training this key group of the facility team can feel pointless since they don’t tend to stay. In our experience, techs leave because they feel untrained, unsupported, and under tremendous pressure to care for complex patients. With access to our sequential, modular training system, you can empower your team with the knowledge and skills they need to excel in addiction treatment. Your clients will feel the difference when, instead of waiting hours or days for a provider to respond, medical support is just a text or call away.
Doctor with stethoscope smiling in clinic

Medical Direction

Our medical directors offer strategic oversight and guidance to ensure your facility operates at the highest standards of care. We provide expert advice on clinical protocols, compliance, and best practices. Our in-house compliance team are experts in state and national regulations, human resource issues, CLIA waivers, policies and procedures and job responsibilities.
Successful group of businesspeople having a briefing

Consultation for Facility Expansion

Planning to expand your facility? Our consultants offer valuable insights and strategies to help you grow your services effectively and sustainably. From licensing to legal to staffing, you’ll have expertise at your fingertips.

Founder’s Statement

The founding of Addiction Doctors stems from a deeply personal experience that changed the trajectory of my life. Twenty-five years ago, after realizing my dream of becoming an anesthesiologist, I became addicted to fentanyl—a drug that was then only available in hospitals. My habit escalated quickly, spinning my life completely out of control. Unable to stop on my own, in despair I sought help through California’s Physician’s Health Program, a specialized treatment plan aimed at supporting medical professionals with substance use disorders. In a humbling twist of fate, I left the OR and a job I loved to check into rehab.

The doctor became a patient.

It’s no exaggeration to admit that program was my saving grace, guiding me toward recovery and inspiring me to devote my career to helping others free themselves from addiction, but it wasn’t all rosy. Rehab afforded me valuable insight into some of the ways we doctors get it wrong when it comes to treating addiction. As I set out on a new professional path, I saw the need for a fresh approach, one that replaced the outmoded methods so prevalent in the field with a mix of cutting-edge scientific research and the kind of compassion and empathy that mostly characterized my experience in the Physician’s Health Program. Drawing on my own journey, I developed an approach that assumes by the time someone seeks help for addiction, they have suffered enough. My method uses every science-backed tool in the box to ease the discomforts of detox because I’ve been there, and I know how frightening and unpleasant it can be. I understand, too, how transformative a genuine, empathetic connection is at such a fragile time. Scientific rigor and compassionate care are equally important to my approach, and their combination has proved unbeatable in supporting patients through detox and stabilization.

Over the past two decades, together with my team I’ve had the privilege of aiding over 10,000 people on their road to recovery. With the advent of telemedicine, we’ve been able to revolutionize our process, making treatment more accessible, responsive, and cost-effective for patients, with the unexpected but pleasant surprise that they often find it easier to open up and receive guidance via this virtual platform than in person. Recognizing the interconnectedness of mental health and substance use disorders, we readily incorporate psychiatry into our treatment process. This holistic approach has proved essential in addressing dual diagnoses and facilitating comprehensive healing. I have no doubt this approach leads to more successful outcomes.

As I look back, I am grateful for my own recovery from addiction and the incredible opportunity to dedicate myself to the care of others with the same problem. Every day I’m humbled to know that the work we do inspires others to put chemical dependency behind them. Everyone we help to live a healthier life can inspire someone else struggling with addiction to do the same, and this carry-forward potential makes me more excited than ever to do what I do. I have never been more optimistic about the future of the field, especially now that telemedicine increases its reach and responsiveness.

Join us as we transform lives and set a new standard for addiction care.

Happy clients talk about us

Case Study: Lumina Behavioral Health

Let me say it like this: Dr. Giles takes care of our clients, and he takes care of our company. This is not always easy because the demands are high. He is there when we need him and he’s always coming up with better ways to help us help even more people. Thanks God we are growing our company. It is in no small part to Dr. Giles and his team.

Case Study: Emend Treatment Centers
Dr. Giles thinks in systems and workflows. I’ve been in healthcare for more than 35 years and he and his team’s ability to simplify complex medical care systems––I’ve never seen anything like it. Our previous medical team couldn’t keep up with our growth. Addiction Doctors has no such difficulty. In fact, our business development department is fired up by how easy it is now to expand.
His people are great teachers, and our staff feel more capable by the day. My favorite part isn’t our happy admissions team. It’s not our happy nursing team either, though these both are great results of Dr. Giles’s people too. The best part is the clients coming up to me to tell me how much they like Mari or Karla, or any of a number of Dr. Giles’ team. Best decision we made.
Case Study: Thrive Treatment Center

We started over ten years ago in sober living and outpatient care. I held off on opening a detox until I had the right people in place. People with a track record of running a successful detox center. I got the recommendation for Dr. Giles from a friend of mine with a bigger treatment center. After asking around and doing my due diligence, everyone agreed Dr. Giles and his team were the best. We went for it and our whole team has been thrilled to work with theirs. Their mental health providers are great, and our UR department is very happy too.

Case Study: Safe Haven Treatment Center

It doesn’t matter how much you care about the clients; rehab is a tough business. Some of our clients think this must be too good to be true. Specialist addiction doctor with over twenty years’ experience who makes individual medication plan for each client. Smart, kind providers and nurses, and we’re in beautiful home in Beverly Hills. When my clients come, I am so proud to show them it’s all true. We love Dr. Giles and have been fortunate to have him as our doctor for many years. May he always be our doctor.

Case Study: Altus Treatment Center

My decision to open a treatment center was born from watching the effect of substance use on a member of my family. I can’t tell you what a joy it is to have a medical team who shares the same love and concern for our clients we do. Let me also say, their psychiatry team has helped so many of our dual-diagnosis clients. You are fortunate if Dr. Giles and his wonderful providers become your medical team. Oh, did I mention we’re opening our second house only a year after we opened? Thanks Dr. G!

Case Study: Oro Recovery Center

We used to have problems with clients leaving against treatment advice. It was a huge problem with our previous doctor. It just breaks your heart when our clinical team wouldn’t get a chance to help the client. Because the detox was so rough, clients used to feel awful and leave.
When Dr. Giles and his team took over, immediately all our clients stopped struggling through detox. Our nurses and tech staff became happy to be at work. Our admissions people were able to confidently speak with potential clients reassuring them they’ll be comfortable and safe when they came to our facility. The whole mood at our treatment center turned around. We love Dr. Giles and his whole team.

Case Study: Profound Recovery Center
I hate to say it, but we had trouble getting our previous medical director on the phone when we needed help with a client. Shoot, we had trouble reaching him to approve admissions. Now all of that is in the past since the Addiction Doctors team took over. They are responsive, love to teach & train our staff, and their clinical documentation is excellent.
When we started with Dr. Giles, we were an eighteen-bed facility. Two years later we are at 48 beds and another eighteen beds opening soon. We help so many more people now.
Case Study: Clear Behavioral Health

We began twenty years ago with sober living and in time extended care to PHP/IOP. Two years ago, we opened our first detox residential facility. As we served more clients, our needs outgrew our doctor’s ability to provide service. When we switched to Dr. Giles, his team was so responsive and available it caused our staff’s confidence to soar. With happy clients receiving great medical care, we expanded our detox by opening a twin facility nearby. We look forward to a long partnership with Dr. Giles’s team.

Case Study: Wish Recovery Center

When we opened four years ago our intention was to provide the best care in the industry. Dr. Giles’s reputation distinguished him as the best in addiction medicine. His own mission is to provide the best care to people with substance use issues and mental health challenges. We have worked closely together since our first year and his team were instrumental in helping us open our new PHP/IOP facility in Northridge, California. We consider ourselves fortunate to have this partnership. This team of experts can handle our continued growth.

Talk With Us

    Partner with Addiction Doctors

    Addiction Doctors offers much more than medical expertise—we’re dedicated partners in delivering exceptional care, service, and guidance to transform the lives of your clients and invigorate your staff’s esprit de corps. Let us help you elevate your treatment center’s services and support your clients on their journey to recovery.
    Take the first step towards superior addiction care. Contact us today to schedule a consultation and discover how Addiction Doctors can transform your treatment services.

    Copyright © 2024 Addiction Doctors

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